When placing an order, payment options include Cash On Delivery or secure card payment gateway through PayFast. If card payment is not preferred, a bank transfer option may be offered upon order receipt for customer convenience. An advance payment may be necessary for special orders, particularly when the order's total shipping weight reaches 10 KG or above. Your personal information will be collected which includes name of order recipient, contact number, email address, home or business address, which will be relevant for communication, generating order number, and delivering your order at your destination. It will also be harnessed to enhance your experience on this website, control account access, and for additional purposes proclaimed in our Privacy Policy. For complete details on how orders will be handled, shipped, dispatched and delivered, please refer to the Shipping Policy. If the purchaser declines to accept the product for any reason, such as receiving the wrong item, facing technical compliance issues with the product, or has concerns of complaints or claims about the product for these queries kindly review our Return & Refund Policy.